Refund & Cancellation Policy

Effective July 20, 2026  ·  Last updated September 9, 2026

Free trial

A new PrintKit subscription starts with a 14-day free trial, available once per store. You are not charged during the trial, so if you cancel before it ends you are never billed.

If your store has already used its trial — you cancelled and came back later — a new subscription begins billing immediately, with no second trial.

Billing & renewal

After the trial, your subscription renews automatically each month at the price shown when you subscribed — $19/month for your first builder and $12/month for each additional builder. Your card is charged through Stripe at the start of each billing period until you cancel.

Cancel anytime

You can cancel at any time from your dashboard: Plan & billing → Manage billing (the Stripe billing portal). Cancellation takes effect at the end of your current paid billing period — you keep full access until then, and you won't be charged again after that.

Refunds

Because the 14-day free trial lets you try the Service before you pay, subscription fees are non-refundable once charged, and we do not pro-rate refunds for partial periods or for time left after you cancel. This does not affect any refund rights you may have under applicable law.

Questions

Email support@printkit.tech and we'll help.